Frequently Asked Questions

Everything you need to know about bringing Koorsi & Company into your home.

What materials are used in Koorsi & Company furniture?

We pride ourselves on using premium, sustainably sourced hardwoods, high-density foams, and designer-grade textiles to ensure every piece is both beautiful and built to last.

How long will it take for my order to arrive?

In-stock items typically ship within 3-5 business days. For custom or made-to-order furniture, please allow 6-8 weeks for craftsmanship and delivery.

Do you offer White Glove Delivery?

Yes, we offer premium White Glove Delivery for large furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials.

What is your return policy?

We offer a 30-day return window for most items in their original condition. Please note that custom-made pieces and final sale items are non-returnable.

Do you provide fabric swatches?

Absolutely. You can order up to five complimentary fabric swatches through our 'Swatches' page to help you visualize our textures and colors in your own space.

Is there a warranty on Koorsi & Company products?

All our furniture comes with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.